Booking Policy

  • All flight and hotel bookings are subject to availability.
  • Fares and hotel rates are subject to change without prior notice.
  • Tickets or hotel reservations once confirmed may be non-refundable as per airline/hotel policy.

Payment Policy

  • Full payment must be made before ticket issuance or hotel confirmation.
  • Service charges may apply for booking, cancellation, or rescheduling.

Cancellation & Refund

  • Refunds depend on airline or hotel rules and fare conditions.
  • Processing time for refunds may take 7–30 working days depending on the service provider.
  • Service charges are non-refundable.

Date Change / Rescheduling

  • Date change is subject to airline policy and seat availability.
  • Hotel date modification depends on hotel policy.
  • Fare difference or hotel rate difference and penalty (if any) must be paid by the customer.

Liability

  • We act as a travel service provider and are not responsible for flight delays, cancellations, baggage loss, hotel service issues, or operational problems.
  • Customers must verify travel documents (passport, visa, etc.) before travel.